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Privacy Policy

Privacy Policy

This Privacy Policy explains how Language Bridge processes personal data when you use our website, contact us, or take part in our small-group language courses and related online services.

Terms of Service Contact
Data collected only as described in this policy
Your rights and options are detailed below
Questions handled via our contact channel
01 · Collection

Information We Collect

We may process identifiers and contact details, course enquiry details, level screening responses, timetable preferences, enrolment records, payment-related records, attendance information, lesson participation notes, progress summaries, and technical data such as device and usage information when you use our website or online lessons. Where needed for course delivery, we may also process information you choose to provide about language level, learning goals, and scheduling needs.

The information collected depends on the enquiry, enrolment, and lesson context.
02 · Sources

Sources of Information

We collect personal data from you when you submit an enquiry, complete screening or enrolment steps, attend lessons, communicate with us, or make a payment. We also receive data from booking, communication, and online learning tools used to support course administration, and we generate internal records such as attendance logs and progress summaries from our own operations.

Some information is provided directly, while other data is created during normal service use.
03 · Cookies

Types of Cookies

Our website may use essential cookies to support core functions, such as page navigation and form handling. Preference cookies may remember basic settings, and analytics cookies may help us understand how the site is used so we can maintain and improve it. Cookie use is kept to what is reasonably necessary for website operation and service administration.

We use a limited set of cookies for operation, preference, and analytics purposes.
04 · Controls

Cookie Controls

You may manage cookies through your browser settings and, where available, through site controls. Blocking some cookies may affect form submission, session continuity, or other basic site functions. We do not rely on cookies to collect more information than is needed for the operation of the website and related services.

Browser settings and similar tools can be used to limit non-essential cookies.

Subject to applicable law, you may request access to your personal data, ask for correction of inaccurate information, object to certain processing, or request deletion where we are not required to keep the data. Some requests may be limited where we must retain information for legal, contractual, or operational reasons. We may need to verify your identity before acting on a request.

Available rights depend on the nature of the data and the legal basis for processing.

To make a privacy request, provide enough information for us to identify the relevant record and confirm your identity. We will review the request, respond within a reasonable period, and explain any limitation if we cannot fully comply. If additional information is needed to process the request, we may ask for it before proceeding.

Requests are handled through a verification process before any action is taken.

We retain personal data for the period needed to manage enquiries, enrolment, lesson delivery, payment administration, recordkeeping, and any legal or accounting obligations. When data is no longer required, we delete it, anonymise it, or archive it in a restricted form where retention is still necessary. Retention periods may differ depending on the type of record and the reason it was collected.

Records are kept only for as long as they are needed for the stated purpose or legal compliance.

We may update this Privacy Policy from time to time to reflect changes in our services, systems, or legal requirements. The revised version will apply from the date it is published on our website, unless a different effective date is stated. Where a change is material, we will take reasonable steps to draw attention to it.

We review this policy when our practices or legal obligations change.
01 · Purpose

How We Use Information

We process personal data to respond to enquiries, assess course suitability, arrange level screening, match learners to groups and timetables, confirm course terms, manage enrolment, deliver scheduled lessons, support guided practice, prepare progress summaries, process payments, maintain records, operate our website, and meet legal or accounting obligations. We may also use data to communicate about course administration, service changes, and matters necessary for the performance of our services.

We use personal data only for operational and compliance purposes connected to our services.
02 · Sharing

Service Providers and Partners

We may share personal data with service providers that support website hosting, communications, scheduling, payment processing, online lesson delivery, and related administrative functions. These parties act on our instructions or under their own service terms, and they may not use the information for unrelated purposes. We may also share limited information with instructors or coordinators involved in course administration.

Service providers receive only the information needed to perform their functions.
03 · Legal basis

Legal Disclosure

We may disclose personal data where necessary to comply with legal obligations, lawful requests, or enforceable orders. We may also share information to establish, exercise, or defend legal claims, or to protect the rights, property, or safety of Language Bridge, our users, or others. Any such disclosure is limited to what is reasonably required in the circumstances.

Disclosure may be required where law, court process, or regulatory duties apply.
Contact Details

Contact Details

Email contact
help@scorepowerscissors.click
Telephone contact
+27 71 794 4035
Postal address
1 Brian Street, Lyme Park, Sandton, 2191
Privacy enquiries
Contact Page

Use the contact details below for questions about this policy or the handling of personal data.

Contact Page